# Cancellation and Refund Policy We appreciate your interest in our platform. At [agentmimiai.com](https://agentmimiai.com/), we strive to deliver a seamless and efficient experience for all our users. In our commitment to transparency and clarity, please review our cancellation and refund policy outlined below. *** ### Cancellation Policy Please note that once a transaction is initiated on our platform for the purchase of MIMI AI tokens, it cannot be canceled or reversed. We strongly recommend that you review all transaction details carefully before confirming your purchase. Due to the immutable nature of blockchain technology, once funds have been sent to purchase tokens, the transaction is irreversible and the tokens cannot be returned. *** ### Refund Policy Cryptocurrencies and digital assets operate on decentralized networks, which means that all transactions are final. As such, we do not offer refunds for any purchases made on our platform. We urge users to exercise caution and conduct thorough research before engaging in any transactions. Familiarize yourself with the specifics of the MIMI AI tokens you intend to purchase, including their intended use, market trends, and associated risks. *** ### User Responsibility Users are responsible for their own transactions and must exercise due diligence when using our platform. While we strive to maintain a secure and reliable service, please be aware of the inherent risks associated with investing in cryptocurrencies and digital assets. *** ### Contact Us If you have any questions or concerns regarding our cancellation and refund policy, please do not hesitate to reach out to our customer support team. We are here to help and address any inquiries you may have. * **Contact:** * **Support:** Thank you for choosing [agentmimiai.com](https://agentmimiai.com/) for your token investments. We appreciate your trust in our platform. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://project-agent-mimi-ai.gitbook.io/mimi/legal/cancellation-and-refund-policy.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.